Privacy Policy

Last updated: May 22, 2026

Information We Collect

When you book services or contact us, we collect:

• Name and email address
• Service preferences and dietary requirements
• Communication history related to bookings
• Delivery addresses for meal prep services

How We Use Your Information

We use collected information to:

• Process and fulfill your service bookings
• Communicate about scheduling and service details
• Customize meal prep menus to your requirements
• Send relevant updates about our services
• Improve our offerings based on feedback

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist in delivering our services (e.g., delivery partners)
• Payment processors for transaction completion
• Legal authorities when required by law

Data Storage and Security

Your information is stored securely on servers located in Australia. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction.

Personal information is retained for the duration of our business relationship and for a reasonable period afterward to comply with legal obligations and resolve disputes.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies to enhance your browsing experience. See our Cookies Policy for detailed information.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated via email to registered users or through a notice on our website.

Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Email: [email protected]
Address: 127 Culinary Lane, Sydney NSW 2000, Australia